Shipping policy

Processing time

Orders are processed and shipped within 3 business days (excluding weekends and holidays). During sales or promotions this can run slightly longer, but we'll always keep you posted.

Where we ship

We currently ship to [list your regions — e.g., the United States / US & Canada / worldwide]. Available options and rates are calculated and shown at checkout before you pay.

Delivery estimates

Once shipped, delivery typically takes [X–Y business days] depending on your location and the carrier. These are estimates, not guarantees — carrier timing can vary, especially during peak periods.

Tracking

As soon as your order ships, we'll email you a tracking number so you can follow it to your door.

Delays

Occasionally a package moves slower than expected once it's with the carrier. If your tracking hasn't updated in [7] days, email us at supportcentral.co@gmail.com and we'll chase it down with you.

Wrong or incomplete addresses

Please double-check your shipping address at checkout. We're not able to reroute or refund orders sent to an address entered incorrectly, though we'll always do our best to help.

Questions?

Email supportcentral.co@gmail.com — we reply within one business day.