FAQ

Support

Questions, answered.

Everything you might want to know before you buy — and how to reach us if something's missing.

The product
What's included?
The one-handed auto-lock retractable body tape measure plus the standardized progress-measurement guide, so you know exactly where and how to measure from day one.
How long is the tape, and does it read in inches and cm?
It's 60 in / 150 cm with a high-contrast dual scale — read it in whichever unit you prefer, and get the same result every time.
Do I need an app, Bluetooth, or to charge it?
No. It's fully manual — no pairing, no batteries, no subscription. Pull, wrap, lock, read.
What does the auto-lock actually do?
It holds the tape's tension in place so your number stays put while you read it — instead of snapping back the moment you let go, which is the #1 complaint about cheap tapes.
Measuring & method
Why not just use my phone or a free tailor tape?
You can — but a tailor tape slips and angles one-handed, so you get a different number each time. The value here is repeatability: same spot, same tension, same tool.
Are tape measurements even accurate?
Accuracy isn't the tape's job — consistency is. Follow one fixed method and your numbers are directly comparable to your own past numbers. Full method in the measurement guide.
Aren't measurements noisy — pump, water, food?
They can be, which is why you standardize the conditions: measure cold, in the morning, before food, flexed or relaxed consistently. The included guide builds those rules in.
Can I really measure my own glutes, hips and back?
Yes — that's what the one-handed auto-lock is for. Wrap it, lock it, check it's level in a mirror, then read hands-free.
How often should I measure?
Every 2–4 weeks for circumference. Daily numbers are too noisy from water, food and training to mean much.
Will this help if the scale isn't moving?
That's when it helps most. During a recomp the scale can sit flat for weeks even when your training's landing — your measurements catch the change the scale hides.
Buying, shipping & returns
How much is it right now?
It's $19.99 during the summer sale (regularly $28.99). The sale runs through July 11.
What's your return policy?
Every order is backed by a 30-day satisfaction guarantee. If it doesn't earn a spot in your gym bag, reach out within 30 days.
How fast does it ship?
Orders ship within 3 days, and you'll get tracking by email as soon as it's on the move.
How do I get in touch?
Email us any time at supportcentral.co@gmail.com or use the contact page — real humans, real answers.
Shop the tape — $19.99 →
Summer sale · $19.99 (was $28.99) · ends July 11